Customer Support Specialist (Toronto - 401 and DVP) in Toronto, Ontario

Customer Support Specialist Type: Full-time Location: Toronto - 401 and DVP Our client partner has taken a traditional industry and thrown it into the 21st century with a bang. Their innovative, web-based solutions and innovative software have made their customers infinitely more productive and efficient. You will be on the front-line supporting customers - investigating issues, software bugs and product confusion. You will use your knowledge of computer software to deliver a world-class support experience. This is an ideal role for a new grad with a computer software or systems foundation - this is the perfect gateway for a career in software testing, product management or software training. RESPONSIBILITIES → Solving the complex problems that get in the way of customers achieving maximum value from their products and services. → Driving customer retention and referral by effectively executing and communicating excellent solutions. → Creating stable partnerships with customers and colleagues through collaboration and vibrant teamwork. REQUIRED SKILLS → Diploma or degree in computer science, engineering or a related field is required. → As this is a Customer Support role - professional and polished written and verbal communication is required. → You love interacting with people - and demonstrate a compulsive desire to help people. → Experience with Microsoft SQL Server, Windows Server, basic network & IT administration. → You should be skilled and efficient in the investigation and systematic isolation of root causes. → A Jedi-like aptitude for juggling multiple deliverables and 'getting things done'. Interested? Email or submit your resume on our website About Fetch! Recruiting Fetch! Is a crack team of Technology Recruiting experts. Each member of our Team has successfully placed hundreds of Technology professionals in some of Canada's most innovative companies. Looking to be a cog on the wheel or to work in a large, sterile cube-farm - look elsewhere! Our client partners are innovators - they are passionate about surrounding themselves with the smartest, most energetic and talented people. Put simply - we've stripped Fetch! down to the bare essentials: exceptional Recruiters who have strong relationships with great companies - there are no sales guys and definitely no over-paid CEO! Location: Toronto - 401 and DVP Compensation: TBD Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.

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Category:  Technical  |  Address:  Toronto Ontario

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